Benefits Coordinator

US-AZ-Phoenix
Department
Store Support Staff (Corporate/Field Support)
Position Type
Full-Time
Requisition ID
27025

Overview

Under direct supervision of the Sr. Benefits Manager, the Benefits Coordinator is expected to exercise a fair amount of independence, initiative, and professional expertise in conducting the day-to-day operations of Sprouts benefits program while ensuring compliance with applicable laws/regulations and financial accountability.

Essential Functions

  • Provides excellent customer service to both internal and external customers
  • Responsible for the coordination of information and assistance to employees, health care providers, and insurance carriers regarding the Sprouts’ benefits plans
  • Researches contracts, regulations, laws, and policies to insure compliance of programs and processes that applies to eligibility issues
  • Administration and coordination of various Sprouts’ benefits including health insurance, dental, life, vision and other benefits; including enrollment, terminations, additions and changes. Enters all dependent information into HRIS and vendors online systems and updates as necessary
  • Provides technical information and instruction regarding benefit coverage and applicable procedures and methods to employees, dependents, and COBRA continuants. Interprets and explains rules and regulations, answers questions, and resolves problems or complaints
  • Maintains health insurance benefits and serves as liaison between employees, insurance companies and physicians
  • Researches specific benefits questions by reviewing benefit contracts or calling insurance carriers. Prepares correspondence regarding benefit coverage and/or policy changes and responds to complaints/ problem issues regarding an individual’s claim
  • Coordinates all activities related to Sprouts’ Benefits and Wellness programs to include preparing communication, conducting new employee benefits orientations, leading enrollment meetings and benefits fairs
  • Coordinates and completes all aspects of open enrollment, calculates employee and Sprouts’ contributions amounts for various insurance plans, prepares enrollment communication and materials, and schedules and conducts employee meetings (this will involve traveling out of state)
  • Assists in maintaining Sprout’s employee portal as it relates to Sprouts’ benefits, updates Sprouts’ insurance brochures, prepares insurance packets for new hires, and develops other benefits communications such as payroll stuffers
  • Processes and maintains records for 401k program
  • Ensures compliance with and provides guidance and assistance to employees with Family Medical Leave, extended leave and ADA and Long-Term Disability issues
  • Participates with other Human Resources staff in answering general questions relating to human resources policies, procedures, and operations
  • Performs special research and/or reports or projects as assigned by the Sr. Benefits Manager to include running queries utilizing Sprouts’ employee database and preparing specialized reports
  • Other related duties as assigned

Knowledge, Skills, Abilities and Physical Requirements

  • High school diploma or GED and at least 3-5 years of experience with a proven track record in benefits administration which includes contract interpretation, claims resolution, and assisting with benefit questions
  • Must have attention to detail; Strong mathematical and analytical skills and excellent computer skills (Outlook, Word and Excel)
  • Excellent communication and interpersonal skills
  • Experience with using HRIS, exceptional time management skills, ability to multi-task
  • Dedicated team player who demonstrates initiative and independence
  • Working knowledge of the practices, procedures, and principals of human resources and employee benefits administration
  • Working knowledge of comprehensive employee benefit programs, including flexible benefits, federal compliance with COBRA and its ramifications, HIPAA, FMLA, and ADA
  • Ability to track and maintain computer databases and statistics on a wide range of human resource programs, organization, coordination, and communication with attention to detail and accuracy
  • Ability to understand, interpret, and communicate policy and procedures associated with employee benefits
  • Must possess good analytical and statistical skills
  • Ability to use good judgment and make decisions without direct supervision
  • Must treat confidential matters in a proper and professional manner

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

  • Competitive pay
  • Opportunities for career growth
  • 15% discount for you and one other family member in your household on all purchases made at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP) 

 

Eligibility requirements may apply for the following benefits:

  • 401(K) Retirement savings plan with a generous company match
  • Affordable benefit coverage, including medical, dental vision
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care
  • Company paid life insurance and short-term disability coverage

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

 

 The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

 

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