• Project Manager, Customer Insights

    Job Location US-AZ-Phoenix
    Department
    Store Support Staff (Corporate/Field Support)
    Position Type
    Full-Time
    Requisition ID
    54353
  • Overview

    The Project Manager, Customer Insights for Sprouts will support the research process to enable Sprouts to make customer informed decisions so that we may empower, educate and inspire Sprouts customers.

    Essential Functions

    • Execute research projects ranging from quick-turn usability to longer-term foundational studies defined by the Director, Insights and VP of Customer Engagement.
    • Inform survey design ranging from quick-turn DIY survey to oversight of custom research suppliers paid for larger, foundational studies.
    • Project management of sensory lab and usability testing.
    • Build reports based on primary, secondary, syndicated as well as sales performance.
    • Present insights to key stakeholders.

    Knowledge, Skills, Abilities and Physical Requirements

    • Bachelor’s Degree in Marketing, Psychology or related field preferred.
    • Preferred 3-5 years of relevant work experience.
    • Able to work well with people across multiple functions.
    • Excellent writing skills and attention to detail.
    • High-level proficiency in PowerPoint and other presentation software.
    • Solid analytical skills in quantitative research (stats testing, ability to explain advanced techniques like regression, cluster).
    • Ability to communicate research findings to a non-research audience.
    • Ability to handle multiple priorities against multiple deadlines.

    Benefits

    In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

    • Competitive pay
    • Opportunities for career growth
    • 15% discount for you and one other family member in your household on all purchases made at Sprouts
    • Flexible schedules
    • Employee Assistance Program (EAP)

    Eligibility requirements may apply for the following benefits:

    • 401(K) Retirement savings plan with a generous company match
    • Affordable benefit coverage, including medical, dental vision
    • Pre-tax Flexible Spending Accounts for healthcare and dependent care
    • Company paid life insurance and short-term disability coverage

    Why Sprouts

    Grow with us!

     

    If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

     

     

    The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

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